Home Spotlight TeamLease Digital Employment Outlook Report predicts 3.75 lakh new IT-BPM industry jobs in FY’22

TeamLease Digital Employment Outlook Report predicts 3.75 lakh new IT-BPM industry jobs in FY’22

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TeamLease Digital, the specialised staffing division of TeamLease Services on Dec 8 launched the first edition of their report titled TeamLease Digital Employment Outlook Report. Providign insights on how job creation and hiring is panning out in the Information Technology and Business Process Management orIT-BPM sector, the report says aided by increased investments in the sector and rapid adoption of technology by enterprises; the IT BPM industry is on a positive hiring trajectory. The sector is expected to add 3.75 lakh new jobs and reach a head count of 4.85M in FY22.

Digital Employment Outlook Report surveyed and interviewed more than 100+ employers/ leaders consisting of contract staffing heads, subject matter experts, TeamLease Digital leadership, ITBPM Ecosystem Stakeholders ITBPM ecosystem stakeholders like CHROs, Talent acquisition leaders and Digital Transformation Leaders for this report.

The optimism is not just restricted to overall hiring, it is also impacting the model of employee-employer contract as well. While full-time employment commands the volume, with 17% growth it is contract staffing that will gain significantly from the positivity in the market. IT contract staffing is expected to reach a headcount of 1.48 lakh employees by March 2022. The acceptance of contract staffing is not restricted to corporates even candidates are opening up to the concept of contract staffing. Unlike before nearly 10-15% of contractual IT-BPM joiners in FY22 are from full-time employment.

Sunil C, Head- Specialised Staffing, TeamLease Digital said, “The Indian IT-BPM sector is at the cusp of an unprecedented growth. Apart from being the largest private sector employer (employees around 4.47M people), the IT-BPM industry is transforming India into a hub for “Digital Skills”. 43% of our customers are expecting to increase Digital Skills hiring by at least 30% or more this year, however, what is concerning is the demand-supply gap. Addressing the talent deficit will require organizations to re-look at their HR strategies. Organisation can solve the talent deficit through three main models: Build: Hiring fresh recruits in addition to ensuring upskilling, re-skilling, and near-skilling culture and training in the organization will lead to great results. Buy: To fix the talent problem and survive the talent war, organizations have to resort to lateral hiring as the demand-supply gap is increasing. Borrow: Contract staffing with an organized and experienced contract staffing organization can also help in hiring, training, deploying, and managing talent based on the skillsets where there is an urgent need. Globally, organizations have adopted a combination of these three modes with borrow proportion increasing exponentially (approx. 18% in the US & 16% in Europe). As IT-BPM employment is poised to double in the next few years, organizations should adopt all three modes in decent proportions to stabilize the talent pool and reduce dependency on one segment of talent.”

Amongst digital skills, 13 skills sets are going to largely in demand and are in fact expected to record a 7.5% growth in this fiscal over FY21. The trend is similar in the contract staffing space too. TeamLease Digital predicts that the demand for contract staffing for Digital Skills will grow by 50%. This is a 19% Increase when compared to last year. According to the research report the demand-supply gap is widening for data engineering, data science, machine learning and artificial intelligence skills. The companies are expected to practice different upskilling and cross training initiatives to reduce the supply gap. The majority of the companies are opting for upskilling with or without certification (70-75%), Create talent pipeline from graduate population (10-15%), Embrace contractual hiring (5-10%) and Cross train from other industry/domain (5%).


 Top trending digital Skills and their growth 

Skills Approximate headcount in FY21 Growth indicator
eCommerce 100000~120000 5~10%
Data Engineering 40000~50000 4~6%
Data Analytics 120000~150000 6~10%
Data Visualization 32,000~35,0000 4~6%
RPA 27,000~30,000 6~8%
Full Stack Development 25000~35000 8~10%
Data Science 40000~50000 4~6%
Cyber Security 40000~50000 4~6%
Cloud & DevOps 130000~150000 6~8%
Mobility (Mobile App Development) 120000~150000 6~8%
Artificial Intelligence 30000~40000 5~7%
Machine Learning 35000~45000 5~7%
Ui/UX 32,000~40,000 8~10%


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