FLAME University, Pune, recently hosted B.S. Nagesh, Non-Executive Chairman, Shoppers Stop Ltd. & Founder, Trust for Retailers and Retail Associates of India (TRRAIN), a trailblazing figure in the Indian retail industry, as part of its Industry Connect Initiative led by Dr. Dishan Kamdar, Vice Chancellor, FLAME University. B.S. Nagesh shared his profound thoughts on customer centricity through an engaging session that emphasized the importance …